1. Returns
1.1 Eligibility
Items must be returned within 5 days of the delivery date.
Items must be unused, unworn, and in the same condition as received.
Items must be in the original packaging with all tags attached.
Proof of purchase (receipt or order confirmation) is required.
1.2 Non-Returnable Items
Items marked as final sale.
Gift cards.
Items purchased during special promotions or clearance sales.
2. Refunds
2.1 Process
HOD will refund the paid amount only if the order at delivery is damaged, faulty or if the order is wrong.
3. Exchanges
3.1 Eligibility
Items must be unused, unworn, and in the same condition as received.
Items must be in the original packaging with all tags attached.
Proof of purchase (receipt or order confirmation) is required.
3.2 Process
To exchange an item, please contact us at support@houseofdharohar.com with your order number and details of the product you wish to exchange.
We will guide you through the process and provide instructions for the exchange.
Once your exchange request is approved, send your item to: 229 D Block Shyam Nagar Kanpur